Whatsapp’s recent update via Google Play Beta channel provides some adequate information about the new Whatsapp Business service. This is following the company’s announcement few months ago that they are currently testing a new feature which will allow users to communicate with businesses.
NEW WHATSAPP PLATFORM FOUND:
WhatsApp Small and Medium Business for Android.
Note that this is a new application and it's not available yet.
— WABetaInfo (@WABetaInfo) April 28, 2017
WABetaInfo claims that the new app will not only be available on both Android and iOS but even on Windows Phone.
Kind enough, the company will also allow users to use both app on the same smartphone without them having to choose what account should remain active. But it is still kinda sketchy whether we can use the same account for business and personal transactions or made a dedicated business account to take advantage of the business feature. We’ll see about that when the app became official.
Whatsapp recently published a FAQ which tells us more about the verified business accounts. You can find it here. The FAQ page also states that the company is already starting to verify number of businesses which agreed to participate in the pilot program.
The following photos shared by WABetaInfo will tell us what it looks like to chat with different Business accounts:
BUSINESS TO STANDARD ACCOUNT
This is what it looks like to chat to an old Business account that recently reverted back to standard personal account.
If you chat to a verified Business account that has recently been unverified by Whatsapp. This is what it looks like to chat to an unverified Business account for the first time.
This is how it looks like if you are chatting with a Business account that has recently been verified.This is how it looks like to chat to a verified Business account for the first time.
To see the status of your Business account, you can see it on Business Info section.
Features to look forward on WhatsApp for Small and Medium Business app according to WABetaInfo:
- Businesses can set their working hours.
- When you contact a business account that isn’t not available, you may receive an away message.
- Business can also manage automatic messages!
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