Let us take you through this step-by-step guide so that you’re able to install Discord and start using it right away. Make sure you read the article in its entirety to understand the problem properly.
- Antivirus on your computer is blocking some installation files for Discord.
- The “Quality Windows Audio Video Experience” system is not functioning properly.
- Damaged or corrupt config files.
Method 1: Delete Discord Folders from the Disk
Whenever there’s even a slight doubt that application installation files are corrupted, these methods usually work out the best. Every time you install an application on your computer, it stores temporary files that help it function as intended. So, it only makes sense to check if these files have corrupted over time. We need to delete these files to let the program run smoothly. Here’s how you go it:
- Open up This PC and go the following location – C:\Users\<username>\AppData\Local\Discord
- If you don’t see the AppData folder, Go to the View tab under the File Explorer
- Click on the Hidden Items under the Show/Hide. This should reveal some of the folders that Windows keeps hidden.
- Once you find the Discord folder in AppData, go ahead and delete it.
- Alternatively, You can go to the Run box using the Win + R shortcut keys.
- Type in “%LocalAppData%” (without the quotes) and press Enter.
- Locate the Discord folder and delete it.
Method 2: Try to Whitelist your Discord Files in Antivirus Tool
- Launch your Antivirus and go through the following instructions.
- Locate the Virus Chest/ Quarantine Area and open it.
- Find all the Discord related files and restore them. Don’t forget to add them in the exception list while doing so.
- Next, select Add Exception, select all the installation files from the Discord folder and you’re done.
- Relaunch the Discord setup process and check for errors. If this doesn’t work, try the next method.
Method 3: Edit Startup Type of the qWave Service
- Open up the Run box using the Win + R shortcut keys, and type in “Services.msc” (without quotes)
- Look for the Quality Windows Audio Video Experience service in the list.
- Right-click and open Properties.
- Under the General tab, You should be able to see the Service Status and see whether it’s running. If it shows running, then click stop, wait for a few seconds, and start the service again.
- Be sure to set the Startup type to Automatic before you save your changes.
Now, try installing the application once, and if the script still returns an error message, try out the next method.
Method 4: Take away the Administrator Privileges
- Locate the Discord.exe file on your desktop, right-click on it and select Properties.
- Go to Properties > Compatibility.
- Uncheck the box for Run this program as an Administrator.
- Save your changes and restart your PC.
If all the methods covered until now do not seem to do the job for you, we should move on to the last resort. That’s right, you guessed it!
Method 5: Reinstall Discord
It sounds childish and straight forward, but what this method does is that it helps you install a fresh copy of the program, replacing all the files and settings of the application. You basically bypass all the complicated methods and effectively install from scratch with lesser chances of occurrences of such bugs and errors. To do this, simply follow the steps given below:
- Log in to your Administrator account. Go to the Control Panel.
- Click on the Uninstall a Program option available in the Programs
- This will pop up a new window showing you a list of installed programs on your computer. Look for Discord, right-click on it and select the uninstall option.
- After this, download the latest version of the software from here.
- Start the installation process and see if the issue is resolved.