The Pixel 2 XL review units have already been out for some time and Google is looking at a potentially big issue, reports say. One of the reviewers, Alex Dobie of Android Central was the first to notice a screen burn-in on his Pixel 2 XL OLED panel. Screen burn-in is when a particular part of the screen has the same image or colours lighted for a long time that remnants of it stay even after you change it. Its kind of like when you write with your pen too hard and the pages below also get the impression. It’s similar to ghosting, except that burn-in doesn’t go away. While ghosting does.
That's some pretty wild OLED burn-in on the Pixel 2 XL after maybe 7 days of full-time use pic.twitter.com/EPJTs6D0Kg
— Alex Dobie (@alexdobie) October 22, 2017
Screen burn-in happens over longer periods of time, say months, or more so, in years. Which is fishy for a fresh new phone like the Pixel 2 XL. If it really is genuine screen burn-in (and early indications do, in fact, seem to point in that direction), it’s a really big problem.
The Verge hit up Google on the issue and the tech giant had a reply:
“The Pixel 2 XL screen has been designed with an advanced POLED technology, including QHD+ resolution, wide color gamut, and high contrast ratio for natural and beautiful colors and renderings. We put all of our products through extensive quality testing before launch and in the manufacturing of every unit. We are actively investigating this report.”
The key takeaway here is, “We are actively investigating this report”. That means they aren’t sure what the issue actually is right now. But we will have to wait and see how this story develops. We’ll be sure to keep you in the know as new updates come in.